Partners and clients
The most convincing proof of the professionalism of the company is the feedback of its customers.
The results of the survey, carried out in 2015 and exploring the customer satisfaction are a gift for the efforts of Gorrel's team and a motivating factor for its future goals.
- The overall satisfaction of the work with Gorrel, the offered products and services, is extremely high for 96% of the participants in the research (including attitude of the team, deliveries, quality, trust, deadlines, prices and terms of payment).
- 79% of Gorrel's customers would recommend the company to its partners, colleagues, friends and acquaintances.
- 89% of the clients using heating fuel indicate that Gorrel has totally earned their trust.
- 83% of the farmers are loyal to the company and fully stand behind its name.
- 100% of the interviewed customers of Gorrel are satisfied with the quality of the fuels and they had never had complaints.